1. Who we are
Reid Forbes, sole trader trading as AML Operations Australia, ABN 62 138 820 080, based in Adelaide, South Australia. Privacy enquiries: privacy@aml-operations-australia.com.au or 0416 571 272.
2. Information we collect
- Contact and business details submitted through an enquiry
- High-level organisational information needed to assess service fit
- Marketing preference only where separately selected
- Technical security information necessary to protect the website
3. Information we do not request publicly
Do not provide customer identity documents, CDD files, transaction records, suspicious-matter details, fit-and-proper documents or other sensitive case information through this website or ordinary email.
4. Why we use information
- Respond to and route the enquiry
- Assess broad service suitability
- Maintain security and prevent spam or abuse
- Send marketing only where separate valid consent exists
- Meet applicable legal, record-keeping and insurance requirements
5. Disclosure and service providers
Information may be handled by authorised personnel and appropriately contracted technology or professional service providers. Any applicable cross-border handling and subprocessors are assessed, documented and managed through the relevant privacy and service arrangements.
6. Retention, access and correction
Collection is minimised and access is limited. Information is retained only for as long as reasonably needed for the stated purpose and applicable legal, security, insurance and record-keeping requirements. Contact privacy@aml-operations-australia.com.au to request access, correction or raise a privacy concern.
7. Cookies and analytics
Non-essential analytics and marketing technologies will remain disabled until privacy-conscious configuration and consent controls are implemented. Session replay and keystroke capture are prohibited on intake forms.
8. Complaints and updates
Privacy complaints are acknowledged and assessed through the complaints process. Last updated: 11 September 2026.